“We both got extremely supportive wives at home and our support base was really important. I’m quite shocked at how far we’ve come in six months,” Darcy says.
The pair launched Chamberlain Brown after moving on from their respective careers in accounting and mining. They quickly established systems that would allow them to scale efficiently, building a business not dependent on their personal brands but on robust processes ensuring consistent service delivery.
Matt says, “We thought, how can we build a business that’s sustainable? It was clear we had to build a business that wasn’t about us. It’s about the bigger brand and the confidence that the brand gives to the market.”
Their innovative property sourcing system allows them to efficiently manage multiple clients without compromising service quality. They systematically cover the entire Newcastle market and maintain a comprehensive database of on and off-market opportunities.
“The way we’ve structured our business, managing 10 clients is no different than managing two or three clients,” Darcy says about their efficiency-focused approach.
“BAI gave us the framework to hit the ground running. Without it, I wouldn’t have had the clarity to grow this fast.”
Looking ahead, Chamberlain Brown is preparing to expand their team, starting with administrative support before adding more buyer’s agents. They’re already fielding enquiries from real estate agents interested in joining their operation.
“We set super conservative goals. The goal was to still be around in a year. In six months, we’ve probably achieved 2-3 times the outcomes we thought we would. Everyone always underestimates what they can do in a year.”
